My broadband isn't working!

If anything weird is going on with your broadband connection, the best place to check for issues is your router. Here's a selection of our best practise troubleshooting techniques.

If you've tried all of the above troubleshooting steps and things are still wonky, please give our Technical Support team a call on 0800 89 2000 and they'll be able to take you through more advanced troubleshooting steps.

As cliche as it might sound, turning the modem on and off actually does work a lot of the time! If it does work it's definitely the easiest way to avoid getting Broadbangry!

 

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