How does Slingshot manage its network?
Here at Slingshot, we spend a lot of time looking after our broadband network. This is to ensure the best possible experience for all our customers. Without getting into the nitty gritty, there are two main things that allow us to do this:
This is a very important part of how we look after the network, and it is applied to all our broadband plans.
We use a system called Deep Packet Inspection (DPI) to identify and protect types of traffic that are latency-sensitive (delay-sensitive) and popular applications (like Facebook and World of Warcraft or other games) above other traffic. This means that at times of high network load, less time-sensitive traffic types will be affected. Examples include BitTorrent and peer-to-peer (p2p). The good news is that p2p and other traffic types such as YouTube are accelerated by our industry-leading caches, which we'll get to shortly.
Our DPI configuration is constantly fine tuned as well, so your feedback is extremely important to us - it can only make things better for everyone. To do this, please use the Contact Us link to the right.
For more information about our network traffic management, go to our Bandwidth, data caps and P2P explained article.
In order to accelerate the delivery of international content, Slingshot caches p2p, video streaming, and HTTP traffic (like browsing). This allows you to make the most of our free downloading periods and not be limited during peak times. Another great benefit is savings on international bandwidth for Slingshot, which can then be passed down to you!
We have also made some tweaks that enable you to remove your connection from the cache if you'd prefer - you are in control of the experience you want.