How do I activate my SIM card?
The Slingshot SIM is easy to set up. Just snap out the right size, dial 6886 to activate it and then register it in My Slingshot Mobile.
Can I use my current mobile number?
You sure can! All the details you need to transfer your number are on the sleeve of the SIM card. Once you activate the SIM and register it in My Slingshot Mobile, you can complete the form to transfer your number. The transfer should complete within 2 - 4 business hours.
Does my mobile data roll over?
Any unused data on your base mobile plan rolls over to the next month, for up to 12 months. Handy! Purchased add-on data will always be consumed first, followed by rollover data, and then the data in your current month’s base plan.
What if I need more data or minutes?
You can purchase additional data or NZ and Australia calling minutes in My Slingshot Mobile. These add-ons do not roll over and will expire after 30 days if unused.
Why have I been charged twice on one bill for the same mobile plan?
Our mobile plans are billed every 30 days, so slightly more frequent than monthly. If your Slingshot bill is sent monthly, you may occasionally get two bills on the same monthly statement – although this will be rare.
Please Note
- You can't use Txt to Park or call an 0900 number on our services.
- If you can't change your plan or buy any add-ons, give our team a call on 0800 89 2000.
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