WiFi Calling (sometimes called VoWiFi) allows you to make and receive calls, texts, and multimedia messages anywhere in the world using a suitable WiFi connection, even if there is no mobile coverage.

As a Slingshot Mobile customer, you can use WiFi Calling (if you have a compatible device) any time that your phone is connected to a WiFi network.  It’s a great option if you have dodgy mobile reception, or if you’re traveling overseas.

With no apps to download, and no logins to remember, it’s easy to get chatting — just follow the steps below to enable WiFi Calling on your phone.

Activating WiFi Calling

It's super easy to activate WiFi Calling on your device when it's supported by your model.

1. Enable WiFi Calling in device settings

Go to your phone Settings where you’ll be able to toggle WiFi Calling on. On the Samsung Galaxy devices, go to the Connections tab in your Phone Settings.

2. Connect to WiFi and get talking.

On your Samsung phone, you’ll know WiFi Calling is activated when you see a small icon of a phone with radio waves pop up in the notification bar at the top of the screen.

On your iPhone you’ll see 2degrees WiFi Calling at the top left of your screen, or on an iPhone X, these words will appear in the Control Centre (swipe down from the top right of the screen).

If you can't connect, try restarting your phone and if for any reason WiFi Calling isn’t doing what you expect, you can go back to your phone settings and turn it off.

How much does it cost to use WiFi Calling?

WiFi Calling costs depend on where you’re making the call from i.e. within New Zealand or overseas. If you’re overseas, calling charges are also based on whether you’re calling home or making a call to another country.

Using WiFi Calling in New Zealand

When you’re in New Zealand and use WiFi Calling, calls and texts come out of your Plan or Add-on as they usually do – no extra mobile charges, just extra coverage. However, WiFi Calling will use internet data and may be subject to data charges depending on how you’re connecting to WiFi.

Using WiFi Calling when you’re overseas

WiFi Calling is another great way to reduce costs when you travel or roam overseas because once your phone establishes connection to our network with WiFi Calling, the call or text is treated as if you’re located in New Zealand* if you are contacting a standard New Zealand or Aussie number.

However, if you are overseas and call or text a destination other than New Zealand or Aussie, roaming rates will apply. This includes calls or texts sent within the overseas destination you’re in.