Email filtering is the automatic processing of email to organise it according to your needs. You need to 'teach' your Webmail account to process email the way you want it to. This article will help you set these filters up.
First of all, log in to your webmail.
From the main screen, click on the Settings button 
This will bring you to the Settings screen:

In the far-left menu, click on Filters, you will see the following screen:

You'll see two columns in the middle of your screen; Filter sets and Filters. At the bottom of these columns you'll see some icons. Click on the plus symbol in the second column, called Filters.

A new column will appear, titled Filter definition.
- First, give your new filter a name (this is for your own use, nobody else can see this name).
- Now you can set the filter for incoming mail based on a number of criteria:
- matching all of the following rules
- matching any of the following rules
- all messages
- Once you have chosen the main filtering, you can now determine the individual rules. For example, you could set:
- All email from a certain sender to go to your Junk folder
- All email containing 'viagra' in the Subject line to go to your Junk folder
- All email over 1MB to be forwarded to a specific email address

The possibilities are almost endless!
Once you have set all the rules you want, make sure that you click the Save button at the bottom of the screen.
If you're having trouble configuring your filters, feel free to contact our Technical Support team on 0800 89 2000 or via email.
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