Slingshot's Family Filter is an innovative filtering service that protects your family from the undesirable corners of the internet.

Frequently Asked Questions

• What is Family Filter?
  Family Filter provides a non-intrusive first line of defence for your home against the more unsavoury corners of the internet. When Family Filter is ON it protects your family against:

  1. R16+ sites, pornography, and nudity
  2. Known hacked or infected websites
  3. Dating, drugs, gambling, alcohol, tobacco sites
  4. Websites about hacking, dark web, and other illegal activity
  5. Suicide and self-harm sites
• How much does Family Filter cost?
  Family Filter is $5 per month and we are currently offering the first 12 months of this service free of cost.
• How do I enable Family Filter?
  You can enable Family Filter through your Slingshot My Account at anytime. Login to your My Account and from the main page you can subscribe to the Family Filter service. You can disable the Family Filter at anytime through your Slingshot My Account by unsubscribing to this service.
• What can I do if I come across unsafe content with Family Filter?
  We cannot guarantee that we can block 100% of all unsafe and unsavory material online although we try our best, and block the vast majority. If you do come across a site that should or shouldn't be blocked please email URLreview@familyfilter.net.nz
• Do I still require an Anti-Virus or Internet Security software with Family Filter?
  We strongly recommend ensuring all your devices are up to date with security software installed. Family Filter is a first line defense for intrusive content and is not designed to replace internet security or anti-virus softwares.