My Slingshot is our really easy-to-use online portal for managing your account where you can change your plan, monitor your usage, pay your bill, and more!

You'll receive an email once you've joined us to set up your account for the first time. Follow the link, create your password, and use your email address as the username to log in to My Slingshot.

If you didn't get the set-up email or need to change your password, use the 'Forgot Your Password?' link to reset it – easy!

Please note

If you only have your tolls or homeline with us, use your account number (found at the top right-hand corner of your invoice) as the username and your password instead.

Setting up a secure password for My Slingshot

When choosing a My Slingshot password we strongly encourage you to choose a strong password

that is different from your other online services.

Here are some great tips for selecting a secure password:

• Make it Long: Aim for at least 12 characters. The longer your password, the harder it is to crack.
• Mix it Up: Use a combination of uppercase and lowercase letters, numbers, and special characters (like !, @, #, $). This adds complexity and makes your password stronger.
• Avoid the Obvious: Steer clear of common words or easy-to-guess sequences like "password," "123456," or your name.
• Be Unpredictable: Combine unrelated words or phrases to create a unique password
  • For example, "BlueSky!9Horse$" is much harder to guess.
• Keep it Unique: Use different passwords for different accounts. This way, if one password is compromised, your other accounts remain secure.
• Use a Password Manager: Consider using a password manager to generate and store complex passwords securely. This way, you don’t have to remember all of them.

Be wary of anyone contacting you out of the blue claiming to be a business you deal with.

If you’re not sure why you’re being asked for information, contact the company directly to
check if it’s a legitimate request.

If you have any questions or need help, just get in touch.