Broadband customers (excluding Wireless Broadband) are given an option to have a monthly allowance of data that can be used to download and upload information from/to the Internet.

When you reach 75% of your monthly data allowance, we will send you a notification via email to let you know that you're approaching your monthly limit and that you can either buy a 'data block' or have your connection speed reduced.

By default, if you reach 100% of your data allowance, a 5GB data block will be added to your account at a cost of $5. This is so that you can continue to browse the Internet at your usual speeds!

A data block is like an extension to your monthly data allowance. You can choose the size of the data block you wish to purchase via the My Account section of our website.

Note: data blocks are not available on Wireless Broadband.