By downloading and using the MySlingshot app, you can do anything from checking your balance to changing your plan and a whole bunch of things in between!

How Can I Download it?

You can search the Android or Apple App stores for "My Slingshot" or download directly from the links below:

• Android
• Apple

I'm getting an error saying my device is incompatible when I try to download it?

• If you get this error, you need to check you gmail (or email) account settings to determine your account is an NZ based account or not. If you’ve set up your account to another country other than New Zealand (i.e. US, UK, Australia)  you won’t be able to download the app.

I'm getting an error saying "Please try again later or call us on 0800 89 2000"

• There are a couple of reasons why this might come up:
  1. If you've entered the wrong username and password
  2. If our system has an issue accessing your account. Try logging on via "My Account"
  3. If you're trying to change your technology type (upgrading from ADSL to Fibre for instance) or trying to get onto a plan with more data. Our IT team are working on getting this fixed asap!