If you're not getting coverage in an area that you believe you should be, try turning your phone off and on again. This will force your phone to search for coverage when you turn it back on.

Remember that Slingshot uses 2degrees cell towers, so if you're with someone on 2degrees that is getting signal and you're not, there may be an issue with your phone.

One NZ and Spark subscribers connect to different cell towers, so it is likely that they will receive coverage in an area that you might not; and vice versa.

If you're still having difficulties with mobile coverage, please give us a call on 0800 89 2000 and we'll see what we can do to help!