Some email providers (particularly Gmail we've noticed) can occasionally run into issues receiving emails from the team at Slingshot and end up incorrectly marking these emails as "Spam". In order to get around this you can "whitelist" all emails from the Slingshot domain. It's not as tricky as it sounds so to make life easier we've put together a walkthrough for you here!
- Log into your gmail at www.gmail.com
- Once you're logged in click on the "cog" icon in the top right and select "settings"

- Click on "Filters and Blocked Addresses" and then click "Create a new filter". You can also see and edit existing filters you've already set up here

- At the next screen enter "slingshot.co.nz" OR "team.slingshot.co.nz" into the from field. This will make sure you don't miss anything from either of the two domains we send our emails from

- Click on "Create filter with this search". You can then select "Never send it to Spam" to make sure those emails will stop going to your spam folder. I've also selected "Categorize as Personal" so any emails from Slingshot go straight through to my main inbox

- Click on "Create filter" and you're all done!
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