You'll find your details by clicking on My Details in the pie menu at the top right hand corner of the dashboard once you've logged into My Slingshot.
Your email address is the username you'll use to log into My Slingshot and where we'll send your bill reminder. The street address should be where your services are connected and what we'll use for courier deliveries.
Feel free to change or update your landline and mobile numbers at anytime as they are our main points of call with the occasional text update being sent to your mobile. You'll need to email us if your name, email, or address needs to be updated or changed.
The two links at the top allow you authorise someone that can speak on your behalf and change your account password.
Authorising people
You can add anyone onto your account to handle general queries or make changes without needing your confirmation.
They'll be able to request order details, troubleshoot issues, add or remove services on the account (except power and services that require a contract change), change the payment method, and pay the bill.
They won't be able to get any of your private information, accept charges or a new contract, move your services, cancel your account, or request a refund.
Need something else?
Check out other setup information, changes you can make online, or some helpful tips:
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