To cancel your mobile plan can be one of two ways, a new provider can request the number and cancel the Slingshot mobile at the same time or you can cancel it by contacting us (canceling by contacting Slingshot means you will lose the mobile number you currently have)

How Slingshot mobile billing works

Slingshot mobiles are pre-paid (so canceling partway through the month won't get your plan credited it will just be lost)

1. • To make the most of the last month check your rollover date in the mobile portal.
   • Have the cancellation/porting request for the day before it rolls over. This way you get the full pre-paid month from Slingshot and you won't get another bill from us incorrectly.

Switching to another mobile provider?

If you transfer your mobile number to another provider, all you need to do is place a request with your new provider to port your mobile number over (this can not be raised from our side), your mobile plan/sim with Slingshot will stop working as soon as the port completes.

Just want your mobile canceled?

You can do this by contacting us by email (click here), Alternatively, please give us a call on 0800 89 2000 and one of our friendly staff will assist you with closing your account.

When you cancel, your mobile services will stop as soon as the request is made (so remember if you want the remainder of your current plan please check when your rollover date is and cancel it the day before this).

Your current Slingshot mobile number will be lost and after 14 days any rollover data you have accumulated will expire.

If you change your mind about canceling you can log back into the mobile portal and purchase a new plan bundle to re-activate.