What is Slingshot Wiring Insurance?
Wiring insurance is an optional add-on to your Slingshot home line and broadband services. This covers the costs of repairs to faulty internal wiring and jack points in your premise due to general wear and tear.
How much is Slingshot Wiring Insurance?
Wiring Insurance is $3.95 per month.
What does Wiring Insurance cover?
The costs of internal home repairs (from general wear & tear) including:
- Copper wiring
- Ethernet cabling
- RJ45 wall sockets
Service faults caused by faulty internal wiring:
- Noise on the line (static or crackly) or a crossed line.
- Inability to call out (no dial tone) or your line can't be dialed.
- Frequent disconnections to your internet service or loss of broadband connection.
What does Wiring Insurance not cover?
- Computer or modem devices (including cables).
- External cabling between your home and another building on your property.
- Changes that are not fault-related
- Damage caused by renovations.
- Damage caused by natural disasters.
- Any intentional damage to premise equipment.
What sort of charges could I be liable for, without Wiring Insurance?
If a technician carries out repairs on your premise, Slingshot will on-charge the costs involved. This can be up to $230.
Can I still be charged, even if I have Wiring Insurance?
Yes. If a fault is logged and it turns out that the fault lies with your modem or equipment, then a No Fault Found fee of $130 will be applied. The best way to avoid this charge is to complete all troubleshooting requested by Slingshot technical support before logging a fault.
