Learn about the transfer of your broadband services to Slingshot.

• Will I be billed by my last provider?
  You may still incur charges from your previous provider if you have additional services with them, such as mobile phone services or broadband. Please contact your previous provider if you have any queries about these charges. 
• Are there any charges in changing providers? 
  Generally in changing providers there are no charges involved in this process. If there are any charges involved, we will inform you prior to the connection being completed. If you find that you have concerns relation to your invoice, we recommend contacting our team
• Do I need to give my previous service provider notice? 
  Dependent on your previous provider, there may be a required notice period or an early termination fee, therefore we recommend confirming this information with them before signing up. 
• Will I need to cancel my account with my previous provider?
  Slingshot will take care of your transfer of services and this normally will result in the cancellation of your last service provider account. We strongly recommend contacting your previous provider to ensure your account has been cancelled with them once you are connected with Slingshot.