When you sign up for services with Slingshot, you are assigned a billing date. However your services will often be connected before your billing date!
Because of this, we will charge you from the date your services are connected up until your bill date, and then charge your bill in advance. This is called pro-rata (or part) charging.
Pro-rata charging is generally seen only when a new service is added to your Slingshot account.
For a further explanation click here.
If you're uncertain if a charge on your account is due to pro-rata charging, please email us through our website.
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