Once a week, fortnight, or month (depending on your billing) we'll send you an email with a short bill summary to let you know that your invoice is ready. It briefly covers your total balance, any remaining amount from your previous bill, and your due date. Follow the link, log into My Slingshot, and you'll see your latest invoice – easy!
No email?
If you haven't received an email about your bill, you should:
- Make sure you've been connected – you shouldn't get a bill until you're up and running.
- Check your spam or junk folders – sometimes the email is there.
- Confirm your payment date – it might not be ready.
- Log into My Slingshot – you can find your invoices online.
If you still can't find your bill, get in touch and we'll help sort it out!
Previous invoices
You can find your past bills and payments under my bill history in My Slingshot should you ever need to refer back. You'll see a list of invoices from newest to oldest with the corresponding payment above it.
Need something else?
Check out our billing options, a breakdown of your charges, or some other commonly asked questions:
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