Learn how you can sign up with Slingshot and enjoy the benefits of excellent broadband with great service!

Frequently Asked Questions

• How can I join Slingshot? 
  You can join us here at Slingshot by simply signing up online via our website, or by calling our friendly Sales team on 0800 89 6000. 
• Does Slingshot have any joining fees?
  There are no joining fees at Slingshot, as we are always happy to extend our Slingshot team! Although depending on the service you sign up for, there may be an installation charge. We will always inform you of any installation fees during your sign up or prior to the connection taking place. 
• What is the best plan for me?
  Dependent on your internet usage, we have plans that are suitable for every household. Our plans range from 150GB plans for limited data users, to Unlimited plans for higher data users. You can also change your plan at anytime through your Slingshot My Account.  
• What services can I get with Slingshot?
  Here at Slingshot, we proudly offer the following additional services to you: 

  1. Broadband with Landline services
  2. Mobile plans
  3. Power services

  We also offer optional add-ons such as Anti-virus, Wiring & Maintenance insurance, and Family Filter. 

• What speeds are available on Broadband plans?
  On our ADSL & VDSL plans, the speeds are dependent on your area based on your distance from the exchange.

  On our Fibre plans, we offer up to 100Mbps Download / 20Mbps Upload. You can also add a Gigantic boost to your plan which allows up to 900Mbps download / 450Mbps Upload. 

• How long does it take to be connected?
  Generally new connections take 5-10 working days to complete, from the time you sign up with Slingshot. We will notify you over text and email once a connection date is provided from Chorus. Fibre connections that require consent can take up to 3 months to complete. 
• Will Slingshot provide me with a modem?
  We believe you pay enough for your services which is why we offer free rental modems to our customers, although there is a one off $14.95 shipping and handling fee. As these are rental modems, we require these modems to be returned when/if you decide to leave Slingshot - We hope we can keep you!