Change your Wi-Fi name or password with My Wi-Fi

If you’re lucky enough to be using one of our latest modems (the Netcomm NF18), you’ll be able to update your network name and password as many times as you like via My Slingshot on our website or in the My Slingshot app.

No more mucking around with the modem, simply download My Slingshot from the App Store or Google Play, or head to My Slingshot online and follow the instructions:

Connecting your Wi-Fi

1. First things first, if you haven’t connected to Wi-Fi yet, find the Wi-Fi settings or network finder on your device
2. Select the Wi-Fi network ‘Your new Wi-Fi’ from the list
3. Enter your Wi-Fi password (refer to your Wi-Fi access card included with your modem).

It’s time to personalise!

1. Download the My Slingshot app from the App Store or Google Play on your mobile or tablet
2. Log in (with your Slingshot account email and password) and find ‘My Wi-Fi’ in the right-hand menu
3. Enter a new network name and password for your Wi-Fi
4. Press ‘Save’.

Note: you’ll have to update your all your devices to the new network name and Wi-Fi password.

Follow these instructions if using the app to change your Wi-Fi settings isn’t working.

Make sure you’ve connected your device to the modem via cable or Wi-Fi before completing these steps.

1. Open an internet browser and type in 192.168.1.1
2. Enter the below user name and password:

Username: admin

Password: the last six digits of your modem’s MAC address (all lower case), which you’ll find on the bottom of modem

3. Navigate to ‘Wireless’ in the left-hand menu
4. Select ‘2.4 GHz’ on the left-hand menu under ’Wireless’
5. Under ‘SSID’, enter your new Wi-Fi name, then click ‘Save’
6. Click on ‘Security’ under 2.4 GHz in the left-hand menu
7. Under ‘WPA/WAPI passphrase’, enter a new Wi-Fi pass­word and click ‘Save’
8. Repeat the process from step 5 for the ‘5 GHz’ section. Make sure the Wi-Fi name (SSID) and password are identical to the ‘2.4 GHz’ Wi-Fi. Your devices will connect to the most suitable network automatically. If you’d like help setting up advanced features of the NF18 which Slingshot does not support, click here to be taken to Netcomm's support page.