Why am I overdue?

This may have been a result of an underpayment from a previous bill (see example below)

The previous amount of $10.72 is overdue from the previous bill.

This amount needs to be paid immediately, to prevent your account from being temporarily suspended.

If you would like to check your previous invoices click here. 

We recommend, in order to prevent blocking, that you pay the total due including the current billed charges.

If you need further help, click here. 

Ways to pay:

Credit Card - click here to log in to your My Account and pay online, or call us on 0800 89 2733 to make a payment over the phone.

We recommend paying by credit card to ensure payment is received immediately.

Bank Transfer - our bank account number is 02-0290-0334411-00.  Use your customer number located in the invoice email sent to you as the reference code.

Please note: it takes 3 business days for these payment types to clear. If this payment is not received before the suspension date, your services will be blocked until the payment has cleared.

Send our team an email or chat with a member of our team online.