Learn about factory resetting a Netcomm NF18 modem.
Before you start
It pays to be aware that resetting your modem to its factory settings will remove any changes that you have made. This means that you will need to reapply these adjustments once the modem has been reset. (this could include things like port forwarding or wireless names/passwords)
Method 1: Reset button
1. While the modem is running, find the 'RESET' button on the back of your modem.
2. Use a small pin or paperclip to press and hold the 'RESET' button for 5-10 seconds.
3. Release the button and your modem will begin to restart (this could take 5 minutes to complete). Once your modem lights are back on, it has been factory reset.
Method 2: Modem Interface
1. Connect to your Wi-Fi network or connect your device to your modem over ethernet.
2. Open your web browser (Internet Explorer, Google Chrome, Mozilla Firefox or Safari) and type in the address bar 192.168.1.1, then press 'Enter' on your keyboard.
3. A box will appear requesting a Username and Password. Enter the details shown below:
Username: admin
Password: (located on the bottom/back of the modem)
4. Once logged in click 'Management' from the left-hand selection and choose 'Settings' from the options below.
5. Choose 'Restore Default' from the options below.
6. Select 'Restore Default Settings' to complete the factory reset.
