Please note, we are also a member of the Telecommunications Disputes Resolution. The Telecommunications Disputes Resolution is a free and independent service that all customers can use if you are dissatisfied with how any issues are being dealt with.
For more details on this service, please visit their website here

Important Note: Nothing in this process reduces or takes away any rights you may have under the Consumer Guarantees Act 1993, or your right to make a claim to a court.
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