We're incredibly proud to say that our help desk is based right here in New Zealand and the best way to get in touch is by email. Just choose the team you are wanting to reach and we will get back to you super-fast!

Check out the contact page on our website if you need to know when we're available or to give us a call.

Chat

If you need a hand now, tap the Help button in the lower right, click on Get in touch, and then hit Live chat. We're available from 9am to 7pm, Monday to Friday, 9am to 5pm on Saturdays, and 10am to 7pm during public holidays.

Need something else?

Check out our setup guides, what you can do in your account, or some other helpful tips:

• Setting up your account
• Making changes to your account
• Getting help with your account