Easyphone features allow you to customise your homeline with add-ons for only $5 per month. Learn how you can add and manage your easyphone features.

Add and Manage your Easyphone Features

• What is included in easyphone features?
  Easyphone features provide you with access to 20 great add-ons that you can you use to customise your landline phone as depicted below.

  

• How can I add easyphone features to my homeline?
  You can simply add easyphone features to your homeline at anytime by following these instructions:

  1. Login to your Slingshot My Account. If you are unsure in how to access your Slingshot My Account, please review this article.

  2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).

  

  3. Choose 'My Phone' and select 'Manage My Homeline' from the options below.

  4. In the new page, choose 'Save' ensuring that the New Plan has Easyphone Features selected. Easyphone features will be activated on your homeline immediately.

  

• How can I manage my easyphone features?
  You can customise your easyphone features at anytime through your Slingshot My Account.

  1. Login to your Slingshot My Account. If you are unsure in how to access your Slingshot My Account, please review this article.

  2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).

  

  3. Choose 'My Phone' and select 'Manage EasyPhone Features'.

  4. You will now be on the Easyphone Configurator page and here you can change and customise your easyphone features.

Frequently Asked Questions

• How can I setup my voicemail and access it?
  To setup your voicemail, follow the steps provided below:

  1. Dial *55 from your home phone. Once you have set up your voicemail, you can dial *55 from your landline to access your voicemails at anytime.

  2. Press 0 to access your voicemail settings. 

  1. Press 1 to set up your unavailable message
  2. Press 2 to set up your busy message
  3. Press 3 to set up your name
  4. Press 4 to set up a temporary greeting (if you're going on holiday etc.)
  5. Press 5 to change your PIN. 

  Press # after recording and follow the prompts to the recording and save it.

  If you set up a temporary greeting, it will become the default message as soon as it has been set. To remove the message, you will need to delete it.

• Is easyphone features available for everyone?
  Easyphone features is currently only available to customers on the Slingshot network for customers on the Chorus standard network, please refer to smartphone features.
• How can I enable a pin code on my homeline?
  You can enable a pin code for all outbound phone calls or only toll calls (calls with charges associated with them). This can be completed at anytime through your Slingshot My Account.

  1. Login to your Slingshot My Account. If you are unsure in how to access your Slingshot My Account, please review this article.

  2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).

  

  3. Choose 'My Phone' and select 'Manage EasyPhone Features'.

  4. In the Easyphone Configurator page choose 'PIN Code'. Enter your desired 4 digit pin code and click 'Enable PIN code for outbound calls'.
  
  If you wish to enable the PIN code only toll calls (calls with charges associated with them) click 'Only prompt for a PIN code for toll calls (local calling without an area code will not require a PIN)'.

  5. Click 'Submit' to save the changes and it will take up to 30 minutes for the pin code to be reflected on your homeline.

  

• How to setup call forwarding?
  With Call Forwarding, you can divert your incoming calls to somewhere else when you can't answer them yourself.

  If you set your phone to divert calls to a non-local landline number, then any call that is diverted will be charged at the standard rate. For example, if you divert calls to your mobile, the cost to you would be the same as if you'd called your mobile from your home phone yourself.

  1. Login to your Slingshot My Account. If you are unsure in how to access your Slingshot My Account, please review this article.

  2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).

  

  3. Choose 'My Phone' and select 'Manage EasyPhone Features'.

  4. In the Easyphone Configurator page Call Forward complete the Call Forwarding form to your requirements and click submit.