Not everyone uses their @slingshot.co.nz email addresses, and these dormant accounts are juicy targets for spammers and troublemakers.

So if your account is inactive for 6 months, we'll archive it to keep it safe.

If you access your webmail or send/receive email via an email client (e.g. outlook) at least once every 6 months, then we'll know that you're using it and it won't be archived.

If your account does get archived, then getting it re-activated is only an email away - please contact us and we'll reactivate your address.

If your email account remains in an archived state for longer than 6 months, as it is no longer been used, we will then close down that email account for good (at which point all emails and contact lists associated with that account will be deleted and irretrievable).