We are committed to delivering the fastest speeds possible on our plans. Our independent and in-house testing ensures that we provide accurate average upload and download speeds during peak usage times (like weekday evenings when everyone is streaming Netflix).

We use independent averages when available, and if not, we rely on our in-house data. These averages give you a clear indication of the speeds you can expect when using an ethernet cable to connect your computer to a compatible modem and running a speed test with no other devices using the connection.

While we strive to provide the best speeds, actual performance can vary due to several factors, especially when using Wi-Fi. These factors include the time of day, your location, the position of your modem, the number of devices connected, the quality and age of your devices, your in-home wiring, and any electrical or Wi-Fi interference from other devices.

Rest assured, we provide you with the best possible speeds, though these external factors can sometimes impact your experience. If you need further assistance regarding your Broadband speed, refer to our page Solve Broadband Speed Issues.