As New Zealand moves to Alert Level 2, we wanted to give you a quick update on what’s happening on our side.

Our customers

We’re really proud of how our support team have been able to provide the same great level of service our customers expect while working from home throughout Alert Levels 3 & 4.

Our network

We’re happy to say that we’ve experienced no significant network problems and our network continues to be up to the task.

Our staff

The best way for us to maintain social distancing is to keep what’s working and stay home, so our entire team will continue to work from home until the end of May.

Need something else?

If you need a hand, you can still get in touch with us via all the usual channels, or check out our helpful guides:

• Tips and tricks
• Resolving issues