You can get a breakdown of your charges by logging into My Slingshot and checking your current invoice. Within the Mobile section (underneath your homeline and internet) you'll find the mobile charges. This covers your mobile numbers, the base plan, any add-ons you've purchased, and usage charges not included such as; premium texts, picture messages, international calls (not to Australia), and if you run out of minutes.
Discounts
Your mobile discount can be found in the Extras section. Click on the collapsible 'Other' drop down to find it – easy!
Billing
Your mobile is charged once every month, just like your Slingshot Broadband, and it’s all on one convenient bill. With Slingshot, you just get one bill for all the services you have with us. So, you’ll be able to see your mobile charges here. You can also keep track of things in our Mobile app, or online in My Slingshot.
You'll pay in advance for the homeline, internet, and mobile services and in arrears for any variable or usage charges such as phone calls or your electricity. There will be a partial charge from your connection date up to your billing date plus the standard charge for the coming month.
If something isn't right with your invoice, get in touch and we'll help sort it out!
Need something else?
Check out our billing options, other explanations of your charges, or some commonly asked questions:
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