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Network Status
Chorus Planned Scheduled Maintenance
Start Date and Time: 09/09/24 23:00
End Date and Time: 11/09/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Palmerston North
Outage Duration: 420 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 09/09/24 23:00
End Date and Time: 11/09/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Auckland: Newlynn
Outage Duration: 60Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 04:00
End Date and Time: 11/09/24 17:00
Service Affected: Fibre Broadband
Area/s Affected: Auckland:Mayoral Drive
Outage Duration: 5 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 17:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 23:00
End Date and Time: 11/09/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Palmerston North:Cloverlea Dunedin:Green Island,North East Valley Southland District:Invercargill
Outage Duration: 30 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 23:00
End Date and Time: 12/09/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Palmerston North
Outage Duration: 420 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 12/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 23:00
End Date and Time: 11/09/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Horowhenua District:Levin
Outage Duration: 120 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 06:00
End Date and Time: 11/09/24 20:00
Service Affected: Fibre Broadband
Area/s Affected: Waimakariri District:Kaiapoi
Outage Duration: 60 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 20:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 10/09/24 23:00
End Date and Time: 11/09/24 06:00
Service Affected: Copper Broadband
Area/s Affected: Hauraki District-Ngatea, Paeroa, Waitakaruru
Outage Duration: 45 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 11/09/24 06:00, please reboot your modem if your service is still down. Thanks for your patience.
Check for outages in your areaConnection problems? Head to our network status page. For all other outages, choose your broadband service and follow the link relating to your region.
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What do I do when my outage is resolved?
After an outage, you will need to restart your modem by simply turning the power off and then back on. This will reconnect your modem to our network.
If you are still having issues connecting to the internet after restating your modem, call our technical support team on 0800 89 2027.
Electricity Outages and FaultsLearn about what you can do in the event of an electricity outage or fault.
Check for outages in your area
Your local lines company is responsible for fixing electricity outages and faults. Select your region to look for known outages in your area. If you need to report an outage that is not listed on your local lines company faults page, we have provided the appropriate contact details below. Electricity outage services operate 24 hours a day, 7 days a week.
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