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How much does Slingshot Power cost?
Electricity charges consist of two components – a Fixed Daily charge (usually quoted in cents per day), and a Variable Usage charge (usually quoted in cents per unit of kWh [kilowatt hours]). Each bill has cost that’s made up of the fixed charge multiplied by the number of days within the billing period, and the variable charge multiplied by the power used over the period (or an estimate of this number). In some cases, you may have more than one variable charge related to different types of supply.
Electricity retailers are charged a levy by the Electricity Authority. Your old bill may show an “EA Levy”. The EA levy is small and we have chosen to include it within our variable charges rather than splitting it out separately.
The other factor that will impact the price is the choice between a Standard plan or a Low User plan. Click here to read more about that.
Please note that your first power invoice may be a little higher than expected. This is due to the initial power usage to be charged being based on an estimate from your previous provider. You should notice this even out by the time you receive your next month’s invoice.Our bundled broadband and power discount
Save $20 on your broadband plan when you add Slingshot power! This offer applies to all new customers and existing customers who don't already have their power services with Slingshot.
The $20 bundle discount replaces the 10% power + broadband bundle discount from April 7, 2022. Terms for existing customers receiving the 10% discount can be found here.
Need something else?How long does it take to switch to Slingshot Power?
Switching you from your current provider to Slingshot is usually a straight forward process, taking a few days.
It’s possible that you may have a contract with your existing provider that means they can charge you to break the contract, please check this, and be aware of any fees – you don’t want a nasty shock.
Your existing provider may attempt to contact you and entice you back, with discounted rates or a credit. But, we reckon, if they haven’t offered you that until you have said you are leaving, then you should question whether you want to ever give them a cent again.What should I do if I am medically dependent on power?
It is important you let us know immediately if you or a family member are medically dependent on power, and requires the use of mains electricity for critical medical support (uses an approved life support machine), and any disconnection may result in loss of life or serious harm.
We will request evidence of medical dependency – you and your doctor or health provider need to complete the form below and return it to us by emailing firstname.lastname@example.org
What will happen next?
Once we receive the completed form, we will make a note on your account.
You will receive a confirmation email to confirm that are now on our medical register.
We will contact you as soon as we become aware of any planned power outages that may affect the property listed.
During a power outage, we suggest you refer to your emergency backup plan
Or contact your local health provider to find out what your options are during the outage.
When power cuts are planned, for example to work on power lines, we will endeavour to give you advanced notice.
If you have any questions regarding Medical Dependency and your electricity, just get in contact with our friendly customer service team, and we’ll be happy to help you out.Retired Power Bundle terms
1. These terms
1.1 These terms and conditions (Bundle Terms and Conditions) apply to the agreement for broadband, home phone line and mobile entered into between you and CallPlus Services Limited trading as Slingshot (Slingshot) and to the agreement for power and gas entered into by you and Switch Utilities Limited (Slingshot Power).
1.2 These Bundle Terms and Conditions apply in addition to Slingshot's standard terms and conditions for the supply of broadband, home phone line and mobile services (Broadband Terms and Conditions) and Slingshot Power’s standard terms and conditions for the supply of power and gas (Power Terms and Conditions), each available on the Slingshot website (together, the Agreement).
1.3 If there is any conflict between the Bundle Terms and Conditions, the Broadband Terms and Conditions, and the Power Terms and Conditions, these Bundle Terms and Conditions shall prevail.
2. Bundle discount
2.1 Slingshot Power agrees to apply any discount to your power and gas unit charges (excluding electricity and gas industry fees and daily fixed charges) specified in your plan, and Slingshot agrees to apply any discount specified in your plan to the broadband and home phone line rental applicable to your chosen package (excluding installation or connection costs, costs or charges related to any associated equipment, all callings costs including overage, transactions made on another operators network, 0900 calls voicemail, collect calls, directory or operator-assisted calls, calling card calls, conference calls, message exchange calls, pager calls and other add ons) (together, the Bundle Discount).
2.2 The Bundle Discount will be applied from the date of this Agreement until you terminate all or any part of the services provided under this Agreement, in accordance with the terms below.
2.3 The Bundle Discount will apply to your broadband, home phone line rental, power and gas charges, subject to the following:
- the application of the Bundle Discount to your power and gas (Energy) charges is conditional on you continuing to purchase Energy services from Slingshot Power;
- the application of the Bundle Discount to your broadband and home phone line rental services (Telecommunications Services) is conditional on you continuing to purchase Telecommunications Services from Slingshot;
- if you switch Energy providers at any time in the future, the Bundle Discount will no longer apply; and
- if you switch Telecommunications Services providers at any time in the future, the Bundle Discount will continue to apply to your Energy services only.
2.4 The broadband, home phone line rental, power and gas charges applicable to you at the date of the Agreement are not fixed for the term of this Agreement, and may be changed in the future according to the Broadband Terms and Conditions and/or the Power Terms and Conditions (as applicable).
3. Early Termination Fees
3.1 If you switch or terminate your Telecommunications Services provider and/or switch or terminate your Energy provider at any time, exit fees may be charged in accordance with the Broadband Terms and Conditions and/or the Power Terms and Conditions (as applicable).
4. Wiring and maintenance
4.1 Your broadband wiring and maintenance insurance does not cover any power or gas-related wiring.
Our Residential Power Consumer Care Policy is a guide to how we can work together to help you as a Slingshot Power customer and outlines our commitments to you as your electricity retailer, how to help you manage your electricity costs, and more. You can read our full policy here.
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