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Topics
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What are Smartphone features?
Smartphone features are extra services for your Slingshot homeline. See below
Call Minder - $7.50 p/month
Call Minder acts like an answering machine and gives callers to your phone the option of leaving a message if they haven't been able to reach you. You can then listen to the messages left by them at anytime from any touch-tone phone in New Zealand.
Call Waiting - $4.50 p/month
Call Waiting lets you know if someone else is trying to reach you while you're on the phone. You'll hear four short beeps and if you wish, you can switch between calls. All you have to do is press the recall/flash button. Of course, that means you'll need to have a touch tone phone.
Caller ID Display - $4.50 p/month
Caller ID Display shows the phone number of the person who is calling. That way you can know who's calling before answering the phone. Your phone will need to be able to support this function.
Faxability- $4.50
Faxability allows you to have a fax and phone on one line. With this service, a different ringing tone will let you know when it's a fax and not a phone call so you don't interrupt a fax transmission by answering the call. Please note: Faxability is not compatible with Slingshot Ultra-Fast Fibre.
Voicemail for your homelineLearn how you can set up and check your voicemail messages. We provide voicemail services through the Slingshot network and our standard network. Depending on the network you are on will determine the steps you undertake.
Slingshot Network
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To set up your voicemail, follow these simple steps. If you find that these steps do not work for, we suggest referring to the standard network steps outlined below.
1. Dial *55 from your home phone.
2. Press 0 to access your mailbox options.- Press 1 to set up your unavailable message
- Press 2 to set up your busy message
- Press 3 to set up your name
- Press 4 to set up a temporary greeting (for example, if you're going on holiday)
- Press 5 to change your PIN code
3. Press # after recording your message and follow the prompts to listen to your message. Once you are happy with your message, press 1 to save it.
If you set up a temporary greeting, it will become the default message as soon as it has been set. To remove the message, you will need to delete it.
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1. Dial *55 from your home phone.
2. Press 1 to listen to messages in your current folder. In order to access voicemails in other folders, select option 2. The folder options are presented below:
- Press 0 for new messages
- Press 1 for old messages
- Press 2 for work messages
- Press 3 for family messages
- Press 4 for friends messages
- Press # to cancel
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To check your voicemails from your mobile or another handset within New Zealand, follow the simple steps outlined below:
1. Dial 0288886245.
2. Enter your mailbox number. Your mailbox number is 64 followed by your home number (including the area code and excluding the 0 at the beginning). For example, if your home phone number is 09 123 1234, your mailbox number would be 6491231234.
Please note that you will be prompted for your PIN code. If you are unsure of your PIN code, you can reset it by calling *55 from your home phone. Choose option 0 from the main menu, then select option 5.
Standard Network
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To set up your voicemail, follow these simple steps. If you find that these steps do not work for, we suggest referring to the Slingshot network steps outlined above.
1. Dial 083210 from your home phone.
2. Enter 1234 as your pin code, this is your temporary PIN for when you first dial in.
3. Choose a new PIN and decide whether you'd like to enable PIN protection for accessibility to your mailbox. We recommend not sharing your PIN to ensure your mailbox is secure.
4. Follow the voice prompts to set up your mailbox.
5. Record your name. You will hear your name when you call your mailbox to check your messages.
6. Record your personal greeting to welcome callers and invite them to leave you a voice message.
Note: You can change your personal greeting, mailbox name and PIN at anytime. Simply call 083210 from your home phone and select option 3 (personal options) from the main menu.
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1. Dial 083210 from your home phone.
2. Enter your mailbox number and press #. Your mailbox number is your home phone number (including the area code and excluding the 0 at the beginning). For instance, if your home phone number is 09 123 1234, your mailbox number will be 91231234.
3. Enter your PIN code, by default this is 1234.
These steps will also apply if you are accessing your voicemail from another phone or mobile nationally.
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Dial the country code you are calling, followed by 64, then 83 083210. Enter the mailbox number followed by the # key, and then the PIN code followed by the # key. For instance, calling from Australia, we would dial 61-64-83-083210-9-2018000-#-1234-#.
EasyPhone lets customise your Homeline with heaps of handy add-ons for only $5 per month!
Add and manage your EasyPhone features
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1. Log in to My Slingshot.
2. Once you're logged in, scroll down to the bottom of the page and select MyAccount (Old).
3. Select My Phone and then Manage My Homeline.
4. On the next page, choose EasyPhone Features in the New Plan drop down menu and press Save. EasyPhone will be activated on your Homeline immediately.
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1. Log in to My Slingshot.
2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).
3. Select My Phone and then Manage EasyPhone Features.
4. You will now be on the EasyPhone settings page where you can change and customise your EasyPhone features.
Frequently Asked Questions
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1. Dial *55 from your Homeline. Once you have set up Voicemail, dial *55 from your Homeline to access your voicemails at anytime.
2. Press 0 to access your voicemail settings.
- Press 1 to set up your unavailable message
- Press 2 to set up your busy message
- Press 3 to set up your name
- Press 4 to set up a temporary greeting (if you're going on holiday etc.)
- Press 5 to change your PIN
Press # after recording your message and follow the prompts.
If you set up a temporary greeting, it will become the default message as soon as it has been set. To remove the message, you will need to delete it.
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EasyPhone is currently only available to customers on the Slingshot network. For customers on the Chorus standard network, please refer to smartphone features.
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You can set up a PIN code for all outbound phone calls or only toll calls (calls with charges associated with them).
1. Log in to My Slingshot.
2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).
3. Select My Phone and then Manage EasyPhone Features.
4. On the EasyPhone settings page, choose PIN Code. Enter your desired 4 digit PIN code and press Enable PIN code for outbound calls.
If you wish to enable the PIN code only toll calls (calls with charges associated with them) press Only prompt for a PIN code for toll calls (local calling without an area code will not require a PIN).5. Press Submit to save the changes. It will take up to 30 minutes for the PIN code to be enabled on your Homeline.
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With Call Forwarding, you can divert your incoming calls to another number.
If you set your phone to divert calls to a non-local landline number, then any call that is diverted will be charged at the standard rate. For example, if you divert calls to your mobile, the cost to you would be the same as if you'd called your mobile from your Homeline yourself.
1. Log in to My Slingshot.
2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).
3. Select My Phone and then Manage EasyPhone Features.
4. On the EasyPhone settings page, select Call Forward and then simply complete the Call Forwarding form and press submit.
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With Group Talk, you can have a conference call with three or more parties.
1. Log in to My Slingshot.
2. Once you are logged in, scroll down to the bottom of the page and select MyAccount (Old).
3. Select My Phone and then Manage EasyPhone Features.
4. On the EasyPhone settings page, select Group Talk.
5. Set your Guest and Supervisor PIN.
6. Turn your number into a conference room and press Save.
To enter, dial *42 and enter the Supervisor PIN.
Give the other participants the guest PIN and let them know when to dial in.
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Get the app!
Check your balance, manage payments, scan your Wi-Fi network and heaps more. You call the shots with the Slingshot app!
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Still have questions?
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